Rate Limiting

API Rate Limits are in place to protect Intercom from API traffic spikes that could put our databases at risk. We therefore measure the amount of requests sent to the API in order to throttle these when they surpass the amount allowed. By default, Salesmachine's API rate limits start at 900 requests per 300 seconds.

We will respond with '429 Too Many Requests' and the following headers:

Header Name

Header Description

X-RateLimit-Limit

Maximum number of requests allowed for the app.

X-RateLimit-Remaining

Number of requests left in the current time.

X-RateLimit-Reset

Time when the number of requests will be reset to the maximum limit. Shown as UNIX timestamp.

‚Äč